We are seeking a Technical Writer to focus on the design, deployment, maintenance and optimization of our Billing and Payment experiences for global customers and third party developers. Your exceptional narrative and documentation skills will allow you to deliver these experiences in the most elegant and efficient way possible. To accomplish this, you will be responsible for evaluating our current integration experiences in partnership with our engineering, operations, sales and other business stakeholders, with an emphasis on increasing awareness and decreasing confusion.
The ideal candidate is both pragmatic and passionate. Your pragmatism comes through a desire to tame ambiguous business situations through the application of best practices, while your passion manifests in the desire to track down areas of opportunity evident in our customer feedback.
* experience/education in or writing about web development/platforms
* experience/education in or writing about business/finance/banking systems