Program Manager (11082673)

Duties

• Responsible for overseeing and coordinating Creator Partnerships programs (programs are largely based in helping partners produce Facebook videos).
• Work with several creator partners to achieve milestones within the program.
• Use data dashboards to analyze and create regular reporting of partner performance. 
• Maintain constant communication internally and externally on program milestones, roadblocks, and progress. 
• Conduct regular data reports on best practices, progress, KPIs, and other success metrics to share internally and externally. 
• Meet with partners regularly and provide project reports and updates to ensure program success and partner satisfaction. 
• Oversee direction, training, mentoring, and management of production and editing staff. 
• Identify opportunities for partner growth within the program.
• Coordinate with other departments or members in the organization to achieve specified goals.
• Build rapport and maintain strong relationships with creator partners and their day-to-day partner manager contact.
• Develop and catalogue best practices leveraging internal and external learnings

Skills

• Experience project managing large projects with multiple internal stakeholders in a matrixed environment and external partners/clients.
• 2-3 years of experience in account/project management or similar role
• Proven editing experience highly preferred
• Deep Facebook video knowledge also highly preferred
• Experience with the social influencer landscape and passionate about micro-content/creators, digital influencers, and social video.
• Ability and experience working independently and a track record of taking initiative in uncertain, dynamic environment
• Exceptional communication and the ability to serve as a spokesperson for Facebook Inc.

Education

BA or BS Degree or higher