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Client Solutions Manager (INTL)

The Client Solutions Manager for client’s Global Marketing Solutions team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do to help build and sell client’s advertising solutions to Fortune 500 advertisers.

You’ll contribute to a high-caliber Global Accounts team in a business that is experiencing rapid and dramatic growth. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement to our largest, multi-channel advertisers. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers.

The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical, and technical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

 

Responsibilities

  • Media Planning, Strategy & Measurement, and Optimization
  • Outlines measurement solutions and appropriate campaign structures based upon key KPI’s
  • Manages and consults on complex advertising solutions and integrations
  • Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations
  • Platform & Product Expert Articulate and update clients on FB product and developments
  • Responsible for educating clients and agencies on best practices
  • Drives product innovation based upon client needs
  • Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.)
  • Project Management Manage complex work streams to optimize marketing objectives for clients
  • Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)
  • Cross-functional collaboration of all projects
  • Relationship Management
  • Oversee delivery and revenue recognition for the businesses/accounts you are assigned to
  • Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue

Skills

  • 5+ years’ experience in digital media and/or brand marketing space
  • Ability to communicate, collaborate and work effectively on a team
  • Excellent written and vertical communication
  • Proven ability to be able to manage multiple work streams at a time with high attention to detail
  • Experience working with data preferred
  • Ability to present to external clients
  • Passion for Facebook and general knowledge of advertising industry

Education

BA/BS degree preferred 5+ years experience in digital media industry preferred

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