Research Program Managers implement global operational systems, connect teams and knowledge, and problem solve operational hurdles to enable Researchers to do their most impactful work. This particular Research Program Manager will be a strategic and operational partner for Researchers on Messenger.
In this role, you will set up operational processes focusing on improving research tracking and approvals, budget, information sharing and community building. You'll be a leader for defining how our teams share knowledge across the organization. You'll utilize a full range of organizational, interpersonal and communication skills to help keep our teams on track, execute specific research initiatives intended to grow team culture and industry expertise, and establish great ways of working together. Above all else, you'll ensure that teams are stable and running well in order to allow researchers to focus on their work.
The ideal candidate is comfortable navigating ambiguous situations, able to facilitate our teams' best work by managing short- and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research needs, and removing barriers to doing great work. Our Research Program Managers are experts in problem solving and multitasking, while building long-term relationships with the team.
This role requires project and program management experience and broad knowledge of research's impact on product design and development. Communication skills, ability to manage complex logistics, and an organized approach are mandatory. This is a full-time position based in our Menlo Park office.
Prioritization and Planning
Creativity and Problem Solving