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Parking Operations Manager (9035496)

Parking Operations Manager

The Job:   Working for a company that contracts with a major, social-media and technology company, headquartered in Menlo Park, you will be managing multiple parking vendors in multiple locations of the San Francisco Bay area. This job will give you a great opportunity to expand your technical skills, leadership abilities, and professional network.

Essential Duties and Responsibilities:

  • Report directly to the Alternative Transportation Manager
  • Vendor management position that coordinates different programs in different locations
  • Support all aspects of the Transportation program with a focus on Valet Parking and EV Charging operations
  • Participate in the development and implementation of Transportation’s objectives for the parking and EV charging programs
  • Plan, coordinate, administer, and evaluate projects, processes, procedures, systems, and standards; ensure service goals are met
  • Communicate with property managers, vendors, contractors and construction firms through project planning and coordinate implementation; develop plans to mitigate construction related impacts on traffic, parking, pedestrians and bicyclists
  • Consult with corporate business partners, GSOC and Facilities/Transportation to review requests from the events teams
  • Manage the collection and analysis of program metrics, timelines and projections
  • Build efficiency and effective responsiveness into existing operations and help define new operational strategies
  • Perform an extensive array of administrative tasks, including; making calendar appointments, sending and receiving email, workplace chat and voicemail; scheduling facilities and equipment; managing event logistics
  • Forecast demand for parking and EV charging; recommend and implement necessary operational changes
  • Act as project management lead with beta testing and tracking of new initiatives
  • Act as a knowledge bank for all team members who have questions
  • Conduct bid procurement for parking facilities improvements and/or alterations
  • Perform other related duties as required

Qualifications:

  • A minimum of 5 years relevant experience in operating corporate, commercial or university parking and transportation programs
  • Relevant experience in project management
  • Have experience with Microsoft Office Suite and be highly proficient in Word, Excel, PowerPoint, and Outlook
  • Demonstrated proficiency with adapting to new environments and capacity to think in alternative ways
  • Proven ability to multi-task in a fast-paced team environment
  • Ability to perform multiple projects simultaneously and prioritize responsibilities and work assignments
  • Excellent writing and interpersonal communication skills
  • Works well with management, peers, clients and suppliers
  • Ability to work well with a team in a collaborative environment
  • Possess a professional manner and appearance when representing the Company
  • Ability to maintain confidentiality and a high level of business ethics
  • Experience with Adobe suite of products (Acrobat & Illustrator)

Bachelor’s degree or comparable experience in related field

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