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Client Solutions Manager (INTL)

 

Client Solutions Manager function in managing day to day operational tasks, such as:

  • Provide answers to product questions and assist in product/tools education.
  • Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process Identify optimization opportunities.
  • Manage account creation process Submit and manage operational requests with GSS team Assist in RFP process Assist reporting needs

Skills

  • Ability to communicate, collaborate and work effectively on a team High intellectual curiosity and hunger to learn in ambiguous environment.
  • Excellent written and vertical communication.
  • Proven ability to be able to manage multiple work streams at a time with high attention to detail Advanced Excel skills and experience working with data preferred
  • Strong passion for problem solving and customer service Passion and general knowledge of advertising industry

Education

BA/BS degree preferred 3+ years experience in digital media industry preferred

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