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Research Business Operations Project Manager (11106500)


  • Support creation and maintenance initiatives for Vendor agreements by managing the partnership with a variety of vendors
  • Work with cross-functional stakeholders to understand team requirements, analyze vendor rate cards, and support Program Manager with the creation of a scalable implementation strategy
  • Facilitate external vendor partnerships by identifying process improvement opportunities through data analysis
  • Collaborate with cross-functional partners on initiatives to promote Vendor best practices
  • Support the creation of reusable frameworks for tracking and reporting of vendor usage and services
  • Support reporting and communication with leadership teams across the organization
  • Manage multiple projects, work streams, and liaison across functional teams


  • 2+ years of administrative or project management experience
  • Ability to communicate and collaborate with peers, cross-functional stakeholders, and senior management
  • Ability to multi-task and execute on multiple competing priorities in a fast-paced environment
  • Track record of operating independently, being detail-oriented, and delivering results in a highly organized manner
  • Strong proficiency in Microsoft Office Suite
  • Experience understanding user needs, gathering requirements, and crafting solutions
  • Ability to effectively communicate to a variety of audiences from Engineers, to Vendors, to Researchers
  • Track record of building cross-functional relationships
  • Prior experience with negotiations, cost benchmarking, and data analytics tools
  • Prior experience working in an early stage environment with lots of ambiguity and moving parts
  • Prior experience working with User Experience Research, operational risk, or vendor procurement
  • Proficiency in SQL and Data Visualization Tools (Tableau, Salesforce, etc)


  • Bachelors degree required
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