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Project Coordinator (10033050)

Duties

The goal of the Facebook Blueprint team is to educate businesses of all sizes how to leverage Facebook and Instagram to build and grow their businesses. The Blueprint team is entrepreneurial-minded and dedicated to delivering the ultimate learning experiences for partners across multiple channels. Our mission is to democratize scaled education for businesses big and small.

Facebook Blueprint consists of 3 pillars: Online (eLearning), In-Person (Blueprint Live and Blueprint Spotlight), and Blueprint Certification. We require a coordinator to serve in a supporting role for all three pillars and those who execute them in the region. Primary focus on supporting the North American region with secondary responsibilities of supporting the other regions globally.

Responsibilities

  • Support regional events within the USA/Canada, working with vendor agencies to source venues, catering, AV and any other resources needed for the event.
  • Manage the scheduling, invitations, materials and logistics for all regional in-person and virtual programs.
  • Work with internal sales, marketing and business education partners to execute events, from set-up to on-the-ground support, to data analysis of survey & attendance feedback.
  • Set up in-person Certification events including testing software & internet bandwidth, setting up laptops and proctor audience.
  • Maintain, update and report on regional and global data tracking sheets for all regional in-person and virtual programs.
  • Manage purchase order requests and invoice submissions for all events.
  • Manage voucher tool for Certification program; from creation, organization to distribution and maintaining tracking. Act as a POC for internal and external partners on all things regarding vouchers for our region.
  • Minimum of 15% travel across US/Canada to support Certification events.

Skills

  • 1-3 years of work experience providing all round training event management support and coordination
  • Ability to manage and prioritize multiple projects simultaneously
  • Efficient and organized with excruciating attention to detail
  • Critical thinking and problem-solving skills essential / works well under pressure
  • Ability to deliver high-quality work within tight timelines
  • Excellent communication skills (written and verbal)
  • Self-motivated with the ability to work independently and on multiple initiatives in a fast-paced, constantly changing environment
  • Strong customer service orientation while maintaining a high level of integrity and confidentiality
  • Coordinate course enrollment and scheduling on a long-term and short-term basis
  • Generate standard and ad-hoc reports
  • Proficient in Excel, Word, Outlook
  • Basic troubleshooting IT skills preferred, especially email, spreadsheets, and exam delivery software
  • A good sense of humor, a positive attitude and great teamwork skills
  • Learn/Education background
  • Experience in LMS, Splash, GoToWebinar or Zoom tool
  • Experience working with global teams

Education

  • Bachelor's degree or similar work experience
  • Digital marketing experience

 

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