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UX Researcher (9023275)

Facebook was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. Now, with the launch of our Portal product, we're taking that communication even farther. With Portal, you can feel there, even when you can't be there. Come join a collaborative team of researchers working to build the best user experiences for Portal and the people it's connecting. Our work ranges from formative to evaluative, ethnography to usability. For this position, we are looking for a range from qualitative specialists to methodological generalists, with broad skills in qualitative and design research methods - even better if you hold an understanding of quantitative concepts. The right candidates will be excellent communicators, knowledgeable about UI/UX design, passionate about helping people connect with each other and the world, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on impacting the design of our products.

Responsibilities:

  • Work closely with cross-functional product teams to identify and prioritize research topics.
  • Design research studies that address both user behavior and attitudes.
  • Generate insights that both fuel ideation and evaluate designs.
  • Conduct research using a wide variety of methods as deemed appropriate for the problem at hand.
  • Work cross-functionally with design, product management, content strategy, engineering and marketing.
  • Communicate results and illustrate suggestions in compelling and creative ways.

5 years of experience in the field, designing and executing applied product research.

 

Would Like to Have:

- Experience working with both hardware and software 

BA/BS degree in marketing, or a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.) MA / PhD preferred. Experience in applied product research.

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