Provide world class technical support for Facebook’s Marketing Partners (FMPs). FMPs are best-in-class third party developers who build technology solutions on Facebook’s Graph and Marketing APIs. Responsibilities include: product troubleshooting, triage and escalation of product issues and bugs, project management, and analyzing partner support trends and feature requests. You will work closely with product and technical experts and will be required to continuously learn about Facebook and Instagram’s products and service. Candidates will need to be fast learners and able to manage multiple open projects and tasks simultaneously.