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Business Analyst (9039251)

o Work in operations project team for analyzing data, identifying opportunities for process improvement, and driving system enhancements for Facebook network operations.

o Drive weekly team output while select side project based on interest and business need.

o Pull data query from asset management system, HR table, 3rd party vendor database and other data sources and convert into story-telling charts/graphs for root cause analysis or process improvement opportunities.

o Able to run SQL queries, data extract and automation opportunities for project team to improve efficiency.

o Assist in solution testing, debugging and documentation and system issue support.

o Able to build Tableau dashboard and provide business analysis on trend, proposals and insights for output gain and provide information for management for decision making.

Required Skills

o Comfortable getting up to speed independently with the diverse data sources used across Facebook

o Ability to run SQL queries to facilitate oversight of business operations

o Expert in Tableau (3+ years) including  an ability to 'reverse engineer' complex workbooks/data pipelines and take over development

o Expert level Microsoft Excel proficiency (Lookups, Pivot Tables, etc)

o Can gather data from multiple sources and compile it into an easy to understand insight

o Ability to propose and/or develop new reporting based on an in-depth understanding of customer need


Preferred Skills

o Prior experience or exposure to large scale 24x7x365 break-fix operations team

o Basic working knowledge of networking: OSI Layers, Switches vs Routers, TCP, BGP, etc

Bachelor’s degree in engineering, industrial engineering, supply chain management, business or economics majors.

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