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Entertainment Operations Contractor (11209874)

Duties


  • Work cross-functionally to triage operational issues and help drive solutions for Entertainment Partnerships verticals
  • Assist partner managers across TV, Film, Streaming and Digital Media organizations on high-value partners operational needs, such as escalating issues and communicating status internally to partner managers
  • Align with product and operations teams to act as an expert on specific media products
  • Offer high-touch solutions based on familiarity with product launch status and bugs
  • Serve as an internal advocate in connecting teams to product and operational solutions
  • Support entertainment talent organizations and liaise with partner managers and other internal stakeholders to ensure that partners have the best possible experience on the platform
  • Proactively advocate for partners internally and push issues toward resolution

Skills


  • 3-4 years of experience in online operations, consulting, or account, partner, or project management
  • Communication and presentation experience, and the ability to serve as a spokesperson for Facebook
  • Experience working cross-functionally, both internally and externally
  • Experience solving problems in a collaborative environment
  • Experience prioritizing when juggling multiple responsibilities on behalf of multiple partners

Education


  • BA/BS Degree or higher
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