The Ads and Business Platform Programs team elevates the voice of the customer to create opportunities for businesses and people to connect. We achieve this mission through scaled programs that bring the voices and experiences of customers to life for our employees.
Facebook's Ads Dogfooding Programs touch every FT employee who use (USD)250 monthly credits to place ads on Facebook and Instagram for real businesses. Our teams have a passion for understanding our customers and Dogfooding helps us understand their experiences. In this role you will support employees Dogfooding across Facebook by connecting them with product support and resources, resolving credit claim issues, driving more direct feedback into communication channels and developing product use-case scenarios. . The role is based in Menlo Park, California.