Client Solutions Manager (#11107973)

Duties

Client Solutions Manager function in managing day to day operational tasks, such as:

• Provide answers to product questions and assist in product/tools education
• Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process
• Identify optimization opportunities
• Manage account creation process Submit and manage operational requests with GSS team
• Assist in RFP process Assist reporting needs

Skills

• Ability to communicate, collaborate and work effectively on a team
• High intellectual curiosity and hunger to learn in ambiguous environment
• Excellent written and vertical communication
• Proven ability to be able to manage multiple work streams at a time with high attention to detail
• Advanced Excel skills and experience working with data preferred
• Strong passion for problem solving and customer service
• Passion for Facebook and general knowledge of advertising industry

Education

• BA/BS degree preferred 3+ years experience in digital media industry preferred