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Client Solutions Manager (9041123)

Client Solutions Manager function in managing day to day operational tasks, such as:
Provide answers to product questions and assist in product/tools education
Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process
Identify optimization opportunities
Manage account creation process
Submit and manage operational requests with GSS team
Assist in RFP process
Assist reporting needs

Ability to communicate, collaborate and work effectively on a team
High intellectual curiosity and hunger to learn in ambiguous environment
Excellent written and vertical communication
Proven ability to be able to manage multiple work streams at a time with high attention to detail
Advanced Excel skills and experience working with data preferred
Strong passion for problem solving and customer service
Passion for Facebook and general knowledge of advertising industry

BA/BS degree preferred
3+ years experience in digital media industry preferred

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