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Client Solutions Manager

Duties

Client Solutions Manager function in managing day to day operational tasks, such as: Provide answers to product questions and assist in product/tools education Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process Identify optimization opportunities Manage account creation process Submit and manage operational requests with GSS team Assist in RFP process Assist reporting needs

Skills

Ability to communicate, collaborate and work effectively on a team High intellectual curiosity and hunger to learn in ambiguous environment Excellent written and vertical communication Proven ability to be able to manage multiple work streams at a time with high attention to detail Advanced Excel skills and experience working with data preferred Strong passion for problem solving and customer service Passion for Facebook and general knowledge of advertising industry

Education

BA/BS degree preferred 3+ years experience in digital media industry preferred

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